Terms of Service
These terms outline general conditions for using the Villeroy Boch website and requesting information about products, gift services, and tabletop programs.
Use of this website
Website content is provided for general product and service information. Product availability, packaging, program support, and delivery timing may vary by market, assortment, and inquiry details. Submitting a request does not create a purchase agreement until commercial terms are confirmed in writing.
Product information
Descriptions of fine china, tabletop pieces, collectibles, and gift services are intended to help buyers evaluate possible assortments. Images may be placeholders or representative visuals. Final product details, specifications, and presentation requirements should be confirmed with our team before purchase planning.
Requests and communications
When you submit a form, you agree that the information may be used to respond to your inquiry. Please do not include confidential business data unless a separate agreement is in place. We may decline requests that are incomplete, misleading, or unrelated to the stated product categories.
Commercial discussions
Any discussion of collection planning, registry coordination, corporate hospitality, seasonal retail support, or gift packaging remains exploratory until confirmed by authorized representatives. Product recommendations may depend on availability, market limits, program timing, quantity, packaging requirements, and the specific channel where the products will be sold or presented. Buyers should review final quotations, delivery details, and product documentation before relying on website descriptions for operational decisions.
Intellectual property
Brand names, product references, page copy, layout, imagery, and other website materials are protected by applicable intellectual property rules. Visitors may use the site for evaluation and inquiry, but may not copy, reproduce, scrape, publish, or commercially reuse website content without permission. Placeholder images and descriptive prompts are provided for rendering and planning context only.
Limitations
The website is provided without a guarantee that every page, image, or product reference will be uninterrupted or error free. To the fullest extent permitted by applicable law, liability is limited to direct damages caused by proven misconduct.